小配件大价钱 后视镜折射汽车售后暴利
一块高尔夫倒车后视镜片,一般汽配店卖百八十元,而在有的4S店里,“原厂”的镜片竟卖出400元的高价。这种专配给高尔夫轿车的镜片,与主机厂配给宝来和捷达轿车的镜片,在外观上完全看不出差别,而价格却高出4倍多。
“小”配件收取“大”价钱
消费者王小姐的高尔夫轿车被剐坏了左后视镜镜片。她将车开到一直信赖的固定车辆养护处———4S店更换镜片,同时也想做一次常规保养。当她说明情况后,店里的维修人员告诉她,更换镜片的费用需要480元,其中100元是工时费。王小姐对汽车零件方面的情况并不是很了解,但直觉和经验告诉她这个价格似乎有些“太贵了”。
“我只是换一块镜片,又不是换整体,怎么会这么贵呢?”虽然王小姐提出了质疑,但店方很明确地表示价格是“店里规定的”,不能更改。而在之后王小姐几次咨询是否有“便宜一点”可替代的镜片时,店里工作人员的回答都是很果断的否定。
王小姐决定去一汽-大众其他4S店询问一下情况。结果,果然印证了她的怀疑。“现在我车上这块后视镜片是在另一家一汽-大众4S店安装的,几种可用镜片里我选了最好的,售价才92元。”王小姐称。
采访中,笔者了解到,大多数一汽-大众4S店都有两种镜片可以提供给客户:一种是进口的“原厂配件”,售价较高,370元左右;另一种也就是前一家店所称的“不能与高尔夫通用的宝来镜片”,售价较低,几十元。
调查中笔者发现,由于高尔夫进口镜片价格高,所以很多家4S店从客户方面考虑,干脆就直接为客户推荐并提供国产镜片,因为“这两种镜片基本一模一样,完全可以通用,没有必要也没有几个人愿意多花几百块就为了买块镜片。”某4S店维修人员这样说。
4S店售后服务藏玄机
就消费者维修时所提出...
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并不是所有的车主都拥有修复连杆所需的设备。应该考虑到机修铺去从事这项工作。
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修复连杆连杆是可以修复的。下列步骤说明如何修复连杆:
- 更换连杆螺栓
- 拉直
- 镗大头孔
- 镗小头孔
- 将衬套装入小头孔。
- 并轴
Before reconditioning
the rods, inspect the thrust surfaces on the
sides of the big-end bore. If there are any
nicks or gouges, they should be dressed to
provide seating in the grinder. Nicks and
gouges are also stress risers; if they are
not removed, the rod may fail prematurely.
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Cap Bolt
Replacement
It is a good practice
to replace the connecting bolts whenever the
rods are removed from the engine. It the
big-end bore requires reconditioning, the
bolts will have to be removed to perform
some of the machining operations. However,
if the rod requires straightening,
straighten the rod before replacing the
bolts.
Most connecting rod
bolts are press-fit into the connecting rod.
It is best to press both bolts out at the
same time instead of attempting to knock
them out with a hammer. They should come out
with little pressure. If excessive pressure
is required, back off the press ram.
Continuing to increase pressure may break or
bend the connecting rod. Use a connecting
rod heater to heat the rod and try pressing
the bolts out again.
After the caps and
rods are machined, new bolts can be
installed. When installing the bolts, it is
important to protect the parting surface of
the rod. A fixture can be made or purchased
for installing the bolts. With the rod
located over the fixture, the bolts can be
seated with a punch or hammer.

Using an
installation to press in the new rod bolts
protects the parting surface. Courtesy of
K-Line Industries, Inc.
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Wear approved eye protection when
performing this task. Do not stand
in front of the connecting rod.
Stand to the side.
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Straightening
Connecting Rods
If the inspection of
the rod indicates it is bent or twisted, it
may be possible to straighten it out. One
method of correcting bend and twist is cold
bending. This can be manually performed
using a special holding fixture. When
performing this procedure, it is important
not to nick or scratch the rod. Nicks and
scratches weaken the connecting rod and may
lead to possible breakage.
Begin by determining
the direction of bend or twist. Most bends
in the rod will be located near the
small-end bore. Place the connecting rod
into the straightening fixture using the
correct size big-end and small-end adapters.
Install the cap and torque the cap bolts to
specifications. Select the correct size
bending bar. It should closely fit the rod
to prevent nicks and scratches. Use the bar
to bend the rod in small increments. Measure
the progress on a rod alignment fixture.
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Resizing the
Big-End Bore
Big-end bores can be
reconditioned using two methods: oversizing
the bore or returning the bore to original
size. The method used depends on the amount
of wear and damage in the bore.
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Always wear approved eye
protection when grinding the caps
and rods.
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If it is determined
that the bore is to be returned to its
original size, grind the parting surfaces of
the rod and cap to make the vertical
diameter of the bore about 0.002 in. (0.050
mm) smaller. When grinding the parting
surface of the rod, remove only enough
material to restore the surface.
The procedures for
removing material from the cap and rod are
the same.
- First, remove the
cap bolts.
- Place the workpiece
in the grinder so it is resting on the
squaring rod.
- Tighten the
machine's vise to secure the workpiece.
- It is important
that the workpiece be secured so the
grinding wheel removes an even amount
from both ends. If unequal amounts are
removed, the cap and rod will not be
square.
- Back off the feed
wheel to be sure the grinding wheel will
not contact the workpiece at this time.
- Position the
workpiece over the grinding wheel and
adjust the feed wheel until the parting
surface just comes into contact with the
stone.
- Swing the workpiece
out of the way.
- Turn on the motor
and swing the workpiece over the
grinding wheel. This is the zero cut.
- Adjust the feed
wheel to remove 0.002 inch (0.050 mm)
and take another pass over the stone
with the workpiece.
- If more metal must
be removed, adjust the feed wheel to the
desired amount and swing the cap over
the stone.
- Do not remove more
than 0.002 in. (0.050 mm) at a time.
- Then install the
connecting rod cap and torque it to the
specified value.
- To keep the cap and
rod assembly straight, use a rod vise
when installing the cap.
- Use a dial bore
gauge to determine how much material
must be honed.
- Then select the
honing mandrel that fits the bore
diameter.
- Install the mandrel
to the machine and test the feed of the
stones by turning the machine on and
adjusting the feed back and forth.
- The stones should
go in and out.
- Set the spindle
speed.
- If the bore
diameter is over 2 in. (50 mm), the
speed should be set to 200 rpm. Next,
set the cutting pressure. On many
machines, use a dial setting of 2 for
rough honing and 1 to finish hone the
bore.
- Then rotate the
spindle until the mandrel shoes are
facing up and loosen the clamp that
secures the shoes.
- Place a connecting
rod onto the mandrel. Depress the foot
pedal and adjust the feed dial until the
shoes expand and lock the rod in place.
- Retighten the shoe
clamp screw, then back off the feed
until the dial indicator reads zero.
- This provides a
zero set to determine how much the
bore is being honed.
- Adjust the torque
rod to support the flat surface of the
rod as close to the small-end bore as
possible.
- Adjust the coolant
flow over the workpiece. Use the foot
pedal to control the machine.
- Stroke the rod the
entire length of the stones while
maintaining stone pressure by turning
the feed dial. Observe the honing dial
to measure the amount of material
removed.
- Use a slower speed
to provide a smooth finish. Do not use
any additional stone pressure. After the
bore has been resized, measure the bore
diameter.
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Honing two connecting rods at the
same time helps to keep the bores
square. The two rods are held next
to each other during the honing
operation.
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It is recommended that
the bores be rechamfered to restore the
original oil throw-off properties. Remember
these considerations when reconditioning the
big-end bore:
- Attempt to remove
most of the metal from the rod cap
instead of the rod.
- Removing metal from
the rod reduces the center-to-center
distance of the rod and the compression
ratio of the cylinder
- The
center-to-center distance between rods
should not vary more than 0.010 in.
(0.254 mm).
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Always wear approved eye
protection when honing the
connecting rod bore.
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- If returning the
bores to their original size will result
in excessive center-to-center length
reduction, it may be possible to bore or
hone the big-end bore to accept an
oversized bearing. This can be done only
if oversized bearings are available.
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Reconditioning the
Small-End Bore
The reconditioning
method used on small-end bores depends upon
the type of piston pin fit. Press-fit piston
pins require about 0.001 in. (0.025 mm)
interference. If the bore is worn, it will
need to be resized to accept an oversized
pin. This will require the pin boss in the
piston to be oversized as well. Before
performing this operation, be sure to weigh
the cost of replacement versus the labor
cost involved.
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Always wear approved eye
protection when performing this
operation. Do now wear jewelry and
make sure you do not have any loose
clothing.
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- Full-floating
piston pins ride in a bushing pressed
into the small-end bore.
- This bushing should
be replaced as a matter of common
practice whenever the engine is being
rebuilt.
- Press out the old
bushing using an adapter to prevent
damage to the connecting rod.
- Press the new
bushing into the bore, making sure any
oil holes in the rod and bushing align
to each other.
- If the bushing
uses parting lines or slots to
direct oil flow, it is sized to the
pin.
- The first step is
to expand the bushing using an expander
bit.
- This seats the
bushing into the bore.
- If this process
is not done, proper heat transfer
will not occur.
- To expand the
bushing, select the correct size mandrel
for the bushing.
- Set the spindle
speed to 200 rpm and rotate the
pressure-setting dial all of the way
off.
- Locate the
small-end bore over the mandrel.
- Direct the coolant
flow into the workpiece.
- Use the foot pedal
to start the spindle and stroke the
connecting rod.
- Remove the rod and
inspect the work.
- Next, use the
facing cutter to remove any material
from the outside of the bore.
- Finally, hone the
bushings to fit the pin. The clearance
is usually between 0.0003 and 0.0005 in.
(0.008 and 0.013 mm).
- To do this
procedure, start by determining the
amount to be honed from each
bushing.
- Adjust the
pressure setting to 1 and follow the
same procedure for expanding the
bushing to hone the bushing to final
size.
- Check piston
pin fit on each bushing. If a
bushing is too loose, remove it and
install a new one.
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Connecting Rod
Side Clearance
When all the pistons
and rods have been installed, connecting rod
side clearance can be measured.

Measuring connecting
rod side clearance.
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- Side clearance is the
amount of clearance between the crankshaft and
the side of the connecting rod.
- Side clearance is measured
with a feeler
gauge.
- If the clearance is not
correct, the rods may have to be machined
or replaced.
- A rod suspected of being
twisted can be checked on a rod aligning fixture
and straightened as needed.

Checking connecting rod
alignment. Courtesy of Sunnen Products Company, St.
Louis, Missouri.
- The figure below shows the
difference between bent and twisted rods and how
each can be corrected.

Correcting rod twist and
bend. Courtesy of Sunnen Products Company, St.
Louis, Missouri.
Measuring
Connecting Rod "Out-of-Round"
When a rod bearing has
"spun" or burned or if the big end
of the connecting rod has
"stretched," the rod can be resized.
Rod stretch sometimes
causes the rod to draw closer together at
the rod cap parting line. This sometimes
causes bearing wear at the ends of the
inserts.

Rod stretch causes
bearing wear at the parting line. Courtesy
of AE Clevite Engine Parts.
Rods are measured for
"out-of-round" with a special
gauge.

Checking for rod
stretch. Courtesy of Sunnen Products
Company, St. Louis, Missouri.
The gauge measures in
tenths of thousandths. Usually, rods can be
up to 0.001" out-of-round before resizing
is necessary.
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Connecting Rod
Resize
When a rod bearing has
spun or burned or if the big end of the
connecting rod has "stretched,"
the rod can be resized by a machine shop.
To resize a rod:
- The pressed-fit rod
bolts are pressed or pounded out.
- A small amount of
metal (usually less than 0.002")
will be ground off of both the rod and
cap mating surface.
- The rod cap is
reinstalled on the rod and the rod nuts
are torqued.
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Overtorque of rod bolts can cause
them to fail during deceleration
(when the load is on the bolt
instead of on the rod).
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- The rod bore (which
is now smaller as a result of grinding)
is honed out with a rod hone until the
original diameter of the rod bore is
reached.

Honing connecting
rods to size. Courtesy of Sunnen Products
Company, St. Louis, Missouri.
To repair the small
end of a full-floating type connecting rod,
a bronze bushing is installed and the bore
is then honed to the proper size.
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